At Flowers Stanmore, we understand just how important it is for your floral arrangements to arrive looking vibrant, fragrant, and fresh. As a trusted local florist serving both homes and businesses throughout Stanmore and nearby areas, we stand by our Fresh Flowers Guarantee. Our team sources and prepares every bouquet with care to ensure you receive only the highest quality blooms right to your door.
Your satisfaction and the pristine condition of your flowers are at the heart of what we do. If your order arrives damaged or with any signs of wilting, please reach out to us within 24 hours of delivery. To help us resolve your issue swiftly, we kindly ask you to provide a clear photo of the flowers and the packaging. This allows us to properly assess what went wrong and offer you a prompt solution.
Flowers Stanmore guarantees that all bouquets and arrangements will remain fresh for at least 5 days from the time of delivery, provided proper care instructions—such as changing the water and trimming the stems—are followed. If you notice premature wilting or your flowers do not last for the promised freshness window, please contact us with details and, if possible, a photo. We are committed to upholding our Fresh Flowers Guarantee in Stanmore, and will work to make things right.
We want every customer to shop with complete confidence. In cases where your flowers arrive damaged, or do not meet our freshness standards, our team will arrange either a replacement bouquet (delivered at no extra charge) or, if you prefer, a full or partial refund, depending on the extent of the issue. Our aim is to ensure you are delighted with your flowers every time you order from us. Please note that returns or refunds are generally not available for change-of-mind or incorrect addresses, except at our discretion.
Your feedback is invaluable in helping us maintain the highest quality standards for fresh flower delivery throughout Stanmore. If you have any concerns or believe our service or products have not met your expectations, please let us know as soon as possible—ideally within 48 hours of receipt. Our courteous customer support team will thoroughly review your complaint, investigate the matter, and respond with a resolution as quickly as possible. We pride ourselves on our personal service and will work with you directly to ensure a satisfactory outcome.
Flowers Stanmore is proud to serve the local community, delivering fresh floral arrangements to households and businesses alike. As your local florist, we are genuinely invested in customer satisfaction and are always committed to addressing your concerns promptly and professionally.
Thank you for choosing Flowers Stanmore. We appreciate your trust and look forward to delighting you with the freshest flowers.
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